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*** The most recent updates to this ticket are given below ***
From: Folake Badmus
Date: 9/1/2020 11:48:00 AM
Hello,
Your request has been processed. SN FGT60C3G13002980 has been removed.
Please log into support.fortinet.com to see the change.
I will proceed to put this ticket in a Pend Close status.
Please let me know if you have any other questions or concerns about ticket 4316252.
This ticket will close in 5 days if there is no feedback.
Best regards,
From: Noppadol Vatcharakarnjanaporn
Date: 9/1/2020 10:14:00 AM
In order for our Customer Service team to provide you with the optimum level of support, we request that the following information be provided:
1. Product serial number(s)
2. Support contract or license number (if any)
3. Account ID (email) if an additional account is concerned
4. A description of your requirement
5. If you are requesting assistance with registration, please specify for each serial number whether the end user is a government entity.
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